Shipping Policy

Orders placed at sobehookah.com are processed within 1–2 business days. We ship across the United States via UPS, FedEx, and USPS.

• Standard Shipping (5–7 business days): $9.95 — Free on orders over $99
• Express Shipping (2–3 business days): Calculated at checkout
• Local Miami Delivery: Same-day available in Miami-Dade. Call (305) 336-2409.

Adult Signature Required: All orders containing tobacco products require an adult (21+) signature upon delivery. A valid photo ID must be presented.

Returns Policy

Your satisfaction matters. If your order arrives damaged or incorrect, contact us within 14 days at sobehookahinfo@gmail.com for a replacement or refund.

• Unopened products in original packaging may be returned within 30 days.
• Tobacco products cannot be returned once opened, per Florida law.
• To start a return, contact us with your order number.